Support

For all product support inquiries, please send an email to our Support Team.

You can also call us. Our support line is open Monday to Friday – 7:00 am to 10:00 pm CET. Phone: +46 737 30 38 00.

SOFTWARE UPDATES AND MANUALS

New firmware for NEWTON is now available for downloading along with new versions of user manuals. The following is changed for each component:

NEWTON software version 1.0.1

This is version 1.0, a new major version of the Newton firmware. As such it does not add many new features, rather the focus is to provide a stable firmware without any known bugs and issues.

Please see the latest version of the user manual for details on how to use the new features. Below is a summary of the changes in this version compared to the previous version.
• Firmware now exists in two versions, one for Newton S and one for the new Newton S2
• Small fixes of bugs in edge-cases and better handling of certain error-conditions, mainly in calibration routines

Please note, the Newton S2 provides a number of changes to the physical connections and power systems. Study the manual carefully before using.

DOMINION software version 1.0.1

This is version 1.0, a new major version of the Newton firmware. As such it does not add many new features, rather the focus is to provide a stable firmware without any known bugs and issues.

Please see the latest version of the user manual for details on how to use the new features. Below is a summary of the changes in this version compared to the previous version.
• Support for the new Newton S2 in addition to the Newton S
• Provide feedback of motor torque and peak torque
• Ability to switch to motors locked using a push-button, to reduce jitter in stationary positions